Refund Policy
Our products are perishable, so all sales are final — but your satisfaction is our priority.
1. Damaged or Defective Items
If your order arrives damaged, leaking, or compromised in any way, contact us within 48 hours of delivery. Email Deedishomefoods@gmail.com or WhatsApp us with clear photos of the item and packaging — we'll gladly send a free replacement or issue a full refund to your original payment method.
2. Non-returnable Items
For food-safety reasons, we cannot accept returns on food items once delivered, even if unopened.
3. Cancellations
You may cancel your order for a full refund any time before it ships. Once dispatched from our facility, an order cannot be cancelled.
4. Refund Process
Approved refunds (due to damage or defect) are processed and automatically applied to your original payment method within 5–7 business days.